Shipping Information
Delivery charges are different for each customer. This is because the customers location and the size and weight of the product make a difference. The shipping method that the customer chooses also affects the delivery charge. We want to make sure that our delivery fees are not too high. At the time we want to make sure that every order is delivered safely and on time. If you buy tools and accessories you will probably have to pay less for shipping.. If you buy larger or heavier equipment you may have to pay more for transportation. When you check out you will see how much you have to pay for delivery. If you are not sure our team will let you know before we send your order. We deliver products over Kerala and other parts of India. We work with courier and transport companies that we trust. Sometimes we have offers that include free delivery on certain products or orders that are above a certain value.. If you live in a remote area you may have to pay extra for shipping and We want to be fair and transparent. We also want to make sure that our shipping is reliable and that we provide the service possible to all of our customers. We are committed to doing this for every customer every time they order from us. https://toolcity.in/shipping-policy/
Our estimated delivery time for the product depends on where you’re located and if the product is in stock.
Orders for the product are usually handled within 24 hours once they are confirmed for the product.
Deliveries of the product inside Kerala usually take 2 to 4 business days for the product.
Deliveries of the product to states in India may take 4 to 7 business days for the product.
Places that are away from us might need a bit more time for the product to arrive.
When your order for the product is sent out you will get tracking information so you can see where the product is.
We use courier companies to make sure everything including the product arrives safely and on time for you.
If there are any problems with the delivery of the product because of weather or holidays or issues, with the courier our team will let you know right away and keep you updated about the product.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pretium nisi feugiat nisi gravida, eget rutrum ligula placerat. Aenean id elit dolor. Suspendisse malesuada varius odio. Praesent efficitur, odio at dictum fringilla, leo dolor ornare nulla, quis condimentum enim arcu id magna. Phasellus congue hendrerit dolor id commodo. Suspendisse potenti. Duis pulvinar non ligula ut ullamcorper. Nulla eget mattis mauris. Etiam et erat sagittis libero tincidunt scelerisque. Etiam in finibus massa. Sed non faucibus nibh. Nunc elementum felis vel nibh fermentum euismod.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pretium nisi feugiat nisi gravida, eget rutrum ligula placerat. Aenean id elit dolor. Suspendisse malesuada varius odio. Praesent efficitur, odio at dictum fringilla, leo dolor ornare nulla, quis condimentum enim arcu id magna. Phasellus congue hendrerit dolor id commodo. Suspendisse potenti. Duis pulvinar non ligula ut ullamcorper. Nulla eget mattis mauris. Etiam et erat sagittis libero tincidunt scelerisque. Etiam in finibus massa. Sed non faucibus nibh. Nunc elementum felis vel nibh fermentum euismod.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pretium nisi feugiat nisi gravida, eget rutrum ligula placerat. Aenean id elit dolor. Suspendisse malesuada varius odio. Praesent efficitur, odio at dictum fringilla, leo dolor ornare nulla, quis condimentum enim arcu id magna. Phasellus congue hendrerit dolor id commodo. Suspendisse potenti. Duis pulvinar non ligula ut ullamcorper. Nulla eget mattis mauris. Etiam et erat sagittis libero tincidunt scelerisque. Etiam in finibus massa. Sed non faucibus nibh. Nunc elementum felis vel nibh fermentum euismod.
Returns & Refunds
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If the amount of money you got back is not right you should look at the details of what you bought the bill and the note that says you got a refund. You need to check if you got any discounts or if you had to pay for shipping, taxes or fees for sending something.. If you still think something is wrong you should get in touch with the companys customer support team. Do this soon as you can. When you talk to them give them your order number, how you paid and any papers or pictures that can help them figure out what is going on. Make sure you keep a copy of everything you send them until they fix the problem. Most companies can fix mistakes with refunds after they check everything out and look at what you’re saying. They just need to verify what happened and look at your request for a refund. The company will look at the transaction and your request, for a refund to make sure everything is okay.